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Terms & Conditions, Privacy Policy, Cookie Policy and Liability Waiver

Last Updated: 2026 April 07

1. Terms & Conditions

1.1 Agreement to Terms

By accessing or using https://strengthandwellnesscollective.com (the "Site"), you agree to comply with these Terms and Conditions. If you disagree, you must discontinue use immediately.

 

1.2 Site-Specific Provisions

  • The Site uses Analytics to track visitor behavior and improve user experience

  • All Site content is owned by Strength + Wellness Collective and protected under copyright laws

  • The Site serves as an informational platform and booking gateway to Mindbody

  • Third-party integrations are governed by their respective terms
     

1.3 Booking Platform

  • All bookings and payments for services are processed through our online booking system. Users must comply with any terms, conditions, and policies presented during the booking and checkout process on that system.

  • Package terms, conditions, and pricing are displayed during purchase process on Mindbody

  • Accounts are non-transferable; refunds subject to the platform's policies

2. Privacy Policy

2.1 Information We Collect

  • Personal Information: Name, email, phone number (when voluntarily provided)

  • Usage Data: Browser type, IP address, pages visited

  • Contact Form Data: Information submitted through contact forms
     

2.2 How We Use Your Information

  • To provide and maintain our services

  • To respond to inquiries and communications

  • To communicate updates about our services

  • To analyze site usage and improve user experience
     

2.3 Information Sharing

  • We share data with Mindbody when you choose to book services

  • We do not sell personal information to third parties

  • We may share data to comply with legal obligations
     

2.4 Data Security

  • We implement industry-standard security measures

  • Data is encrypted during transmission

  • Regular security assessments are conducted

3. Cookie Policies

3.1 What Are Cookies
Cookies are small text files stored on your device that help us improve site functionality.3.2 Cookies We Use

  • Essential Cookies: Required for basic site function

  • Analytics Cookies: Track site usage patterns

  • Preference Cookies: Remember your settings

3.3 Cookie Control

  • Modify cookie preferences through browser settings

  • Blocking cookies may impact site functionality

  • Third-party cookies follow their respective policies

4. General Provisions

4.1 User Responsibilities

  • Provide accurate information when contacting us

  • Use services in compliance with all terms

  • Report any site issues or concerns
     

4.2 Liability
We are not liable for:

  • Technical platform issues

  • Third-party service disruptions

  • Content accuracy on linked platforms
     

4.3 Governing Law

  • Terms governed by North Carolina law

  • Jurisdiction in Mecklenburg County

5. Liability Waiver

STRENGTH AND WELLNESS COLLECTIVE (SWC)

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PARTICIPATION, ASSUMPTION OF RISK, RELEASE, INDEMNITY, AND ARBITRATION AGREEMENT

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PLEASE READ CAREFULLY. THIS IS A LEGAL DOCUMENT THAT AFFECTS YOUR RIGHTS. BY SIGNING, YOU ARE WAIVING CERTAIN LEGAL CLAIMS.

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1. Parties and Covered Activities

This agreement is between the undersigned participant and Strength and Wellness Collective LLC (SWC), including its owners, members, managers, employees, instructors, independent contractors, tenants who provide services on site, volunteers, agents, insurers, successors, and affiliates. Covered activities include all use of SWC premises, equipment, and services, and any classes, training, workshops, events, and online or off-site sessions, including Lagree, strength training, boxing, stretching, yoga and recovery.

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2. Health Status and Medical Clearance

I represent that I am physically able to participate safely. I will not participate if a physician has advised against it. I understand SWC does not provide medical advice, diagnosis, or treatment, and that I am solely responsible for my own health decisions.

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3. Rules, Instructions, and Personal Conduct

I will follow all posted rules and instructor directions. I will use equipment only as instructed, will not participate while impaired by alcohol, drugs, or medication, and will immediately report hazards, malfunctioning equipment, or injury.

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4. ASSUMPTION OF RISK

I understand that fitness activities involve inherent and other risks, including slips and falls, equipment failure, improper use of equipment, collisions, overexertion, dehydration, strains, sprains, tears, fractures, dislocations, rhabdomyolysis, and in rare cases, serious injury or death. I KNOWINGLY AND VOLUNTARILY ASSUME ALL RISKS, KNOWN AND UNKNOWN, ASSOCIATED WITH PARTICIPATION, INCLUDING RISKS ARISING FROM THE ORDINARY NEGLIGENCE OF SWC OR ANY RELEASED PARTY.

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5. RELEASE AND WAIVER OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY NORTH CAROLINA LAW, I RELEASE, WAIVE, DISCHARGE, AND HOLD HARMLESS SWC AND ALL RELEASED PARTIES FROM ANY AND ALL CLAIMS AND LIABILITY FOR PERSONAL INJURY, ILLNESS, DEATH, OR PROPERTY DAMAGE ARISING OUT OF OR RELATED TO MY PARTICIPATION IN THE COVERED ACTIVITIES, WHETHER CAUSED BY THE ORDINARY NEGLIGENCE OF SWC OR OTHERWISE. This waiver does not cover gross negligence, willful or wanton misconduct, or intentional harm, which cannot be waived under NC law.

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6. Covenant Not To Sue and Indemnity

I will not sue SWC or the released parties for any claim covered by this agreement. I agree to defend, indemnify, and hold harmless SWC and the released parties from any claim, demand, or cost, including attorneys' fees, brought by me or any third party arising from my participation, my breach of this agreement, or my violation of rules or instructions.

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7. Property and Valuables

I understand SWC is not responsible for loss, theft, or damage to personal property brought to SWC locations or events.

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8. Emergency Care Consent

If I am injured or become ill, I authorize SWC to obtain emergency medical care and transportation. I am responsible for any related costs. SWC does not assume a duty to provide medical care.

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9. Media Consent

I consent to SWC capturing and using my image, voice, or likeness for marketing, education, and promotional purposes in any medium, without compensation. I may revoke this consent prospectively by written notice, understanding revocation does not apply to materials already produced.

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10. Communicable Diseases

I understand that participation may expose me to viruses or illnesses, including COVID-19. I assume these risks and agree to follow SWC health and hygiene rules.

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11. Arbitration, Class Action Waiver, Venue, and Governing Law

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a. Any dispute arising out of or related to this agreement or my participation shall be resolved by binding arbitration administered by JAMS under its consumer rules. The Federal Arbitration Act applies.

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b. I WAIVE ANY RIGHT TO BRING OR PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.

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c. Claims that qualify for small claims court may be brought there.

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d. North Carolina law governs, without regard to conflict rules, and venue for any non-arbitrated court proceeding is Mecklenburg County, NC.

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12. Severability and Interpretation

If any part of this agreement is held unenforceable, the rest remains in effect. This agreement shall be construed to the fullest extent allowed to provide protection for ordinary negligence, consistent with NC law.

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13. Entire Agreement and Consideration

This is the entire agreement regarding liability and risk. My access to SWC facilities and activities is the consideration for this agreement. I am not relying on any statement not contained here.

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ACKNOWLEDGMENT AND AGREEMENT

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BY SIGNING BELOW, I ACKNOWLEDGE THAT I HAVE READ THIS AGREEMENT IN FULL, INCLUDING THE ASSUMPTION OF RISK AND RELEASE OF LIABILITY SECTIONS ABOVE. I UNDERSTAND THAT I AM GIVING UP LEGAL RIGHTS, INCLUDING THE RIGHT TO SUE SWC FOR ORDINARY NEGLIGENCE. I SIGN FREELY AND VOLUNTARILY.

6. Contact Information

  • Email: info@charlotteswc.com

  • Phone: +1 (704) 387 9212

  • Address: 628 West Morehead, Charlotte, NC 28208
     

This document may be updated periodically. Continued use constitutes acceptance of any changes. Consult legal counsel for compliance matters.

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